IT Services for your business.
One business for ALL of your IT needs. From setup, to support, to the long-term – we’re a relational company that seeks to help businesses take control of their entire IT infrastructure.
What are the benefits of managed IT services?
Having a consistent foundation for IT is a problem many businesses face. With managed IT services, we provide a full team of IT experts that handle all of your technical needs.
With our managed services, you gain peace of mind knowing you have a fully staffed team of experts at the click of a button. That means 24/7 live support, reduced costs, free labor for all issues, proactive monitoring & maintenance, and more.
Focus on what’s most important to you – running your business! Leave the IT to us.
Talk to an expert.
Get a free quote.
Talk to an expert.
Get a free quote.
How we can help.
IT Support
- Realtime Monitoring and Management
- Vendor/ISP Contact
- Update and Patch Management
- Managed Anti-Virus
- Realtime Infrastructure Monitoring
- Managed Firewall
- Remote Support
- Onsite Support
- After Hours Support
Security
- Credential Management System
- Dark Web Monitoring
- Simulated Phishing Attack
Management
- IT Documentation
- Monthly Executive Report
- Asset & Inventory Management Report
Training
- Security Awareness Training
- End User Training Program
Services
- Office 365 Licenses
- Monthly Backup Testing
- Disaster Backup & Recovery
What They're Saying
Customer Testimonials.
Frequently Asked Questions.
Businesses of all sizes and in all industries use Managed Services for a variety of different reasons. Small to medium size companies use MSPs to provide full IT services so they can focus on their core business and maintain operational cost control. Larger companies may use an MSP to augment the in house IT staff, having the MSP handle the more day to day tasks freeing up resources to complete more strategic projects. Companies that need 24x7x365 monitoring and alert will engage an MSP to assist with that coverage.
Customers can reach our Help Desk 24x7x365 and receive help from a technician. Response times to specific issues depend on the severity of the issue the client is facing. Our goal is to meet your enterprise needs by maximizing uptime and addressing issues as soon as they occur.
The Revive IT Help Desk is available 24 hours a day, 7 days a week, 365 days a year
Absolutely. We always tell our clients that having a strategy – an IT roadmap and an action plan – is the best way to battle the bad guys. Too many companies, especially smaller businesses that have the same security concerns as large ones but far fewer resources, make do with what they have. In this day and age, that’s just not good enough anymore. As a client, we can help you develop, implement, and improve your security year after year. Additionally, we can install security cameras and access control systems to keep your physical premises secure in addition to your digital data.
We do have a list of clients who you can call as references. They are available upon request and provided to you as we discuss the possibility of working together.
Client onboarding begins once we receive a Sales Agreement from the client. Every new client is onboarded via a tailored plan that includes:
Installation of Revive IT management tools
Installation of security tools
Installation of backup tools and media
Setup and testing of backup
Cleanup of the physical environment
Labeling of all equipment, cabling, etc.
Network assessment
Configuration of client equipment to align with Revive IT standards and best practices (addressing any concerns or recommendations from the network assessment)
Documentation of all aspects of the client environment in our documentation system (includes photos of the environment)
Follow-up approximately 3 weeks following onboarding to resolve any issues, check in with key contacts
Yes. Vendor coordination is one of the aspects clients love the most about working with us. Our staff work with vendors to quote and order new PCs, firewalls, switches, and other equipment when you need it. We do it every day and know our industry and products well, and it will save you a lot of headache and frustration (and time lost) along the way. With Revive IT as your vendor coordinator, we become the one point of accountability when it comes to resolving IT issues.
