The Situation
US Stone was running critical parts of the business through a mix of file share servers, VPNs, terminal servers, Excel sheets, and manual processes. Information was spread across systems, visibility was limited, and keeping work moving required significant manual input from the team. There was no true central platform where staff could manage work, track progress, and view performance across the operation.
Our approach
1
Discovery & infrastructure migration
Deep workflow mapping from lead to finished product. Full SharePoint migration and implementation. Legacy terminal server data exported and preserved for the long term.
2
Custom CRM & production workflow build
A purpose-built CRM developed around US Stone’s actual processes, not adapted from generic software. Customer information, production workflows, and internal tools integrated into one environment.
3
Website integration & single pane of glass
Internal tools integrated into the website and day-to-day workflows. Drafting team supported with local sync for large drawing files. One place to complete work and view performance metrics across the entire business.
Our results
CO
Centralized Operations
Full operational visibility
Performance metrics and work progress visible in one place — a level of insight the company had never had before.
Greatly reduced manual input
Automated workflows and process consistency eliminated the heavy manual effort that had been keeping operations running day-to-day.
Stronger process consistency
Workflows that previously depended on individual effort now run reliably and repeatably across the team.
Preserved historical data
Legacy terminal server data fully migrated into a modern SharePoint environment — no loss of institutional knowledge.
A scalable foundation
A connected, modern system built specifically for US Stone — ready to grow with the business rather than hold it back.
3+ Years
Overhaul of IT systems
Over the course of more than three years, Revive IT worked alongside US Stone to design and build a custom, purpose-built CRM and operational platform tailored to the way their business actually functions.